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      • Login
      • New
      • Baking
        • Pantry Essentials
        • Cake Mix
          • Bulk Mixes - Special Order
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          • Round Cake Tins
          • Square Cake Tins
          • Shaped Cake Tins
          • Number Cake Tins
          • Baking Trays
        • Baking Papers
          • Mini Cupcakes
          • Cupcakes
          • Muffins
        • Flavours
          • Natural Flavours
          • Bulk Flavours
        • Freeze Dried Fruits
        • Baking Tools
        • Fake Cake Foams
          • Round Cake Foams
          • Square Cake Foams
          • Shaped Cake Foams
          • Rectangle Cake Foams
      • Chocolate
        • Chocolate & Candy Colours
        • Chocolate Moulds
        • Chocolate Transfer Sheets
        • Chocolate & Candy Tools
        • Chocolate Drips
        • Melts & Buttons
        • Modelling Chocolate
        • Lollipop Sticks
      • Cookies
        • Cookie Cutters
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        • Cake Stands
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          • Coloured Candles
          • Number Candles
          • Novelty Candles
          • Sports Candles
        • Toppers Acrylic
        • Toppers Bling
        • Toppers Metal Plated
      • Colours
        • Airbrush Colours
        • Gel Colours
        • Natural Colours
        • Oil Based Colours
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        • Edible Paints
        • Edible Paint Palettes & Tabs
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        • Fondant
          • Fondant Small Packs
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          • Fondant Buckets
        • Buttercream
        • Ganache
        • Modelling Paste
        • Royal Icing
        • Cake Lace
        • Miscellaneous
        • Icing Ingredients
      • Packaging
        • Cake Boards
          • Round
          • Square
          • Rectangle
          • Board Covers
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        • Cookie Boxes
        • Cupcake Boxes
        • Macaron Boxes
        • Cellophane Packaging
      • Pantry Essentials
      • Cake Mix
      • Bulk Mixes - Special Order
      • Cake Tins
      • Round Cake Tins
      • Square Cake Tins
      • Shaped Cake Tins
      • Number Cake Tins
      • Baking Trays
      • Baking Papers
      • Mini Cupcakes
      • Cupcakes
      • Muffins
      • Flavours
      • Natural Flavours
      • Bulk Flavours
      • Freeze Dried Fruits
      • Baking Tools
      • Fake Cake Foams
      • Round Cake Foams
      • Square Cake Foams
      • Shaped Cake Foams
      • Rectangle Cake Foams
      • Chocolate & Candy Colours
      • Chocolate Moulds
      • Chocolate Transfer Sheets
      • Chocolate & Candy Tools
      • Chocolate Drips
      • Melts & Buttons
      • Modelling Chocolate
      • Lollipop Sticks
      • Cookie Cutters
      • Cookie Embossers
      • Cookie Bags
      • Cookie Boxes
      • Cookie Tools
      • Cake Stands
      • Cake Sprinkles
      • Cachous & Pearls
      • Cupcake Toppers
      • Novelty Decorations
      • Cake Images
      • Candles
      • Coloured Candles
      • Number Candles
      • Novelty Candles
      • Sports Candles
      • Toppers Acrylic
      • Toppers Bling
      • Toppers Metal Plated
      • Airbrush Colours
      • Gel Colours
      • Natural Colours
      • Oil Based Colours
      • Paste Colours
      • Powder Colours
      • Edible Pens
      • Edible Paints
      • Edible Paint Palettes & Tabs
      • Lustre Dusts
      • Petal Dusts
      • Glitter Dusts
      • Gold & Silver Leaf
      • Sprays
      • Fondant
      • Fondant Small Packs
      • Fondant Medium Packs
      • Fondant Buckets
      • Buttercream
      • Ganache
      • Modelling Paste
      • Royal Icing
      • Cake Lace
      • Miscellaneous
      • Icing Ingredients
      • Cake Boards
      • Round
      • Square
      • Rectangle
      • Board Covers
      • Cake Boxes
      • Cake Trays
      • Cookie Bags
      • Cookie Boxes
      • Cupcake Boxes
      • Macaron Boxes
      • Cellophane Packaging
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      Returns & Replacements

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      Cake Decorating Central has a Refund & Exchange Policy as per Fair Trade direction. 

      For full details see click the link below:

      https://www.fairtrading.nsw.gov.au/buying-products-and-services/repairs,-replacements-and-refunds

      In simplified terms our policy is as follows:

      Refund is applicable if the product purchased:

      • Does not meet the specifications or description given for its use
      • Is faulty and a replacement product is not available 
      • Is out of date when purchased or within 14 days of expiration of use by date

      A refund is not applicable if the consumer contributed the breakage of the product.

      A refund is not applicable just for changing your mind.  In these circumstances an exchange for other products or a credit note will be offered only.

       

      FOR ONLINE ORDERS:

      The above refund policy applies for online orders as long as item is returned to Cake Decorating Central for proof.

      Exchange of products can occur as long as products are returned to Cake Decorating Central.  All freight charges for the return of the product and the sending of the exchanged product are at the expense of the customer.

       

       

       

       

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